Need a hand with billing, setup, or a quick technical question? Our support team is online 24/7. Send a message below or email us directly — most replies land in your inbox within 1-2 hours during business hours.
Tell us what you need — a free trial activation, a billing question, a device setup walkthrough, or a buffering issue. Include your device type (Firestick, Android TV, Android phone) and any error messages so we can troubleshoot on the first reply.
A few details save us a round-trip and get your Fos TV issue resolved faster.
If you've already subscribed, mention your order ID or the email you signed up with — that lets the Fos TV team pull your account in one query instead of three. If you're hitting a streaming issue, tell us the device (Firestick 4K Max, Nvidia Shield, Pixel 8, etc.) and roughly when it started. A screenshot of the error message is gold. Most replies land within an hour or two during business hours.
For the most common questions — pricing, install steps, refund eligibility, channel requests, login resets — the Fos TV FAQ usually has the answer instantly. Setup guides live on the app page, and buffering or audio-sync issues are walked through step-by-step in the troubleshooting guide.
Not subscribed yet? You don't need to email before signing up — grab a 24-hour free trial, test the channels yourself, and only email if you actually hit a snag during install.
